Kay Jewelers at 503 Millcreek Mall, Erie, Pennsylvania.

My fiancé and I went to Kay’s to window shop a couple months ago. I found a ring I loved. It wasn’t set in stone that I wanted that particular ring but my boyfriend wanted to get me what I wanted. It was obviously out of our price range and the only way we could afford it is if we sold his grandmas ring he gave to me. My fiancé decided to give me both rings and I decide what I wanted to do. He asked his mom if it was okay to sell his grandmas ring. That was not an option, which is totally understandable! She wanted to keep it in the family (It was his idea) we went back to Kays to explain we had to return the ring he bought and would like to have the diamonds from his grandmas ring on a new band. They treated us like we were the worst people on the planet for returning this ring. I am happy to wear his grandmothers diamonds but this salesperson treated me like I made the worst decision. After we did all the paperwork to get the diamonds transferred to a new band, the price was ridiculous!! They want over 3000 grand! And they wanted a crazy interest rate. Needless to say we took back the wedding band and are going to a local family owned jeweler that offered a much less rate for what we need. I don’t recommend this place if customer service is important. All they care about is the $$$.